Privacy Policy

Privacy Policy

Effective April 20th, 2017, Revised April 20th, 2017

Website Privacy and Security Statement

We are committed to protecting the privacy of our customers and others who visit our website or send us an email. This Privacy and Security Statement outlines how we collect and use information. It also tells you what to do if you do not want your personal information collected when visiting our site or when sending us email.

Personal Information and Privacy

For each visitor to our website, our web server automatically recognizes only the customer’s domain name, but not the e-mail address (where possible).

We collect the e-mail addresses of those who communicate with us via e-mail and via online form submissions; aggregate information on what pages customers access or visit; user-specific information on what pages customers access or visit; information volunteered by the customer such as survey information and/or site registrations, name and address, telephone number; and customer-specific identifiers such as DOB, ID, TIN, etc.

The information we collect is used to customize the content and/or layout of our page for each individual visitor. It is also used to notify users about updates to our website, and is shared only with agents, vendors, or contractors to assist in providing support for our internal operations. The information is disclosed when we are legally required to do so at the request of governmental authorities conducting an investigation to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website. The information also may be provided to a successor entity in connection with a corporate merger, consolidation, sale of assets, or other corporate change respecting the website.

Upon request, we provide site visitors with access to 1) financial information (e.g., provider claims payment status) that we maintain about them, 2) transaction information (e.g., dates on which claims are submitted or paid) that we maintain about them, and 3) contact information (e.g., name, address, phone number) that we maintain about them.

Customers can access this information and can have this information corrected by calling us at the telephone number below or by visiting us at portal.advisorhq.com.

Cookies

Cookies are fragments of text sent by a server to a web browser and then returned unchanged by the browser each time it accesses that server. Cookies are used for authenticating, tracking, and maintaining specific information about users, such as site preferences. Currently, we do not use cookies on our site(s).

Ad Server Companies

We do not currently partner with or have special relationships with any ad server companies.

Third-Party Links

This website contains links to other sites that may be helpful to our users. We provide these links for your convenience and are not responsible for the accuracy or completeness of these external sites. We are not responsible for the content or privacy practices of external sites and we encourage you to review the privacy policies of those sites before you use them.

Consent

By using our site, you consent to the collection, use, and storage of your personal and non-personal information as described in this policy. We may amend this policy from time to time; if we do, we will post those changes on this page so that you are always aware of what information we collect and how we intend to use it.

Minors and the Children’s Online Privacy Protection Act

Except as expressly stated upon initial access to a specific website or section of such site, our site(s) does not direct content to Minors and does not intend to collect personal information from Minors and therefore is not subject to the Children’s Online Privacy Protection Act.

If you allow your minor child or a child for whom you are legal guardian (a “Minor”), to access and use our site(s), you agree that you will be solely responsible for: (i) the online conduct of such Minor; (ii) monitoring such Minor’s access to and use of our site(s) and (iii) the consequences of any use.

Changes and Applicable Law

We reserve the right to make changes to our site(s) and this Privacy Policy(ies) at any time, for any reason or for no reason, and with or without notice. We encourage you to review the website and these terms periodically for any updates or changes. We will post the date that the policy has been updated so you will know when it has been changed. Your continued access or use of our site(s) and shall be deemed your acceptance of this Privacy Policy and any changes and the reasonableness of these standards for notice of changes. Please review our Terms of Use section for more information on this and other policies.

How to Contact Us

We can be reached via e-mail at admin@advisorhq.com or you can reach us by telephone at 714-820-4489.

Our mailing address is:
Advisor HQ
19000 MacArthur Boulevard, Suite 450
Irvine, CA 92612

If you feel that this site is not following this Privacy Policy, please contact us at the above addresses or telephone number.